Effective: 2026-05-15 · Last updated: 2026-05-15
These Terms of Service (the "Terms") form a binding agreement between you and W Labs LLC, a Wisconsin limited liability company ("we," "us," or "our"), governing your use of the Glowscore mobile application, the website at scanglowscore.com, and any related services (collectively, the "Service"). By installing, accessing, or using the Service, you agree to these Terms. If you do not agree, do not use the Service.
You must be at least 13 years old to use the Service, and you represent that you have the legal capacity to enter into these Terms. If you are using the Service on behalf of a minor in your care, you agree to these Terms on their behalf and remain responsible for their use. The Service does not require an account in the traditional sense; data is stored locally on your device and subscription status is verified through the platform store.
Glowscore displays cosmetic and informational scores ("skin," "bloat," "leanness," and a composite "glow score") computed from publicly available product data. These scores are opinions and algorithmic estimates, not statements of fact about health outcomes.
Product data, ingredient lists, and nutrition panels displayed in the Service are sourced from Open Food Facts and other public databases, as well as from data submitted by users. This information may be incomplete, outdated, or incorrect. Manufacturers reformulate products frequently and the canonical authority for any ingredient or nutrition information is the physical product packaging.
Scores reflect glowscore's algorithmic interpretation of the ingredient list and nutrition panel; they are not statements of fact about any brand, company, or product. We do not endorse, disparage, certify, or refuse to certify any product or brand. The flagging of an ingredient reflects discussion of that ingredient in public regulatory documents and peer-reviewed research; reasonable readers may disagree with our weighting. If you believe data shown in the Service is inaccurate, please use the in-app "Report incorrect data" feature or email support@scanglowscore.com; we evaluate reports in good faith.
Subject to your compliance with these Terms, we grant you a personal, non-exclusive, non-transferable, non-sublicensable, revocable license to install and use the Service for your personal, non-commercial use, on devices you own or control. All rights not expressly granted are reserved.
You agree not to:
The Service offers a free tier and a paid Premium subscription with the features described in the app. Pricing is shown in the app before purchase. Premium subscriptions are sold and billed by Apple App Store or Google Play; the platform's terms govern the transaction, and we do not receive or store your payment-card details.
Auto-renewal. Premium subscriptions automatically renew at the end of each billing period at the then-current price unless canceled at least 24 hours before the end of the current period. You can manage or cancel your subscription at any time in your device's App Store or Play Store settings; cancellation takes effect at the end of the current billing period.
Refunds. Except where required by applicable law (including statutory consumer-protection rights), we do not offer refunds. Refund requests must be submitted to Apple or Google; we have no authority to issue platform-store refunds.
Free-tier changes. We may modify free-tier limits, feature availability, or Premium features at any time with reasonable advance notice in the app.
If you send us a "Report incorrect data" submission, support email, or other communication, you grant us a worldwide, royalty-free, perpetual, irrevocable license to use, store, reproduce, and create derivative works of the content for the purpose of operating, improving, and supporting the Service. You represent that you have the right to provide the content and that it is not knowingly false or infringing.
The Service, including all software, design, copy, scores, methodology, learn-section content, mascot artwork, animations, and trademarks, is owned by or licensed to W Labs LLC and is protected by copyright, trademark, and other intellectual-property laws. "Glowscore" and the glowscore logo are trademarks of W Labs LLC. Product names and brand marks belonging to third parties are the property of their respective owners and are used in the Service only to identify the product being scanned; their appearance does not imply any endorsement of glowscore by those owners.
The Service relies on third-party services and data, including Apple, Google, and Open Food Facts. We are not responsible for the availability, content, accuracy, or practices of any third party. Your interactions with third parties are governed by their respective terms and privacy policies.
The Service is provided on an "as is" and "as available" basis, without warranties of any kind, express, implied, statutory, or otherwise. To the maximum extent permitted by law, we disclaim all warranties, including warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, completeness, uninterrupted operation, and freedom from errors or harmful components.
We do not warrant that the scores, flags, descriptions, or learn-section content displayed by the Service are accurate, reliable, complete, or suitable for any decision affecting your health, allergies, dietary restrictions, or wellbeing.
To the maximum extent permitted by law, in no event will W Labs LLC, its members, officers, employees, contractors, affiliates, or licensors be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, including damages for loss of profits, revenue, data, goodwill, or other intangible losses, or for any personal injury or health consequence, arising out of or relating to your use of or inability to use the Service, even if we have been advised of the possibility of such damages.
To the maximum extent permitted by law, our aggregate liability for any claim arising out of or relating to the Service is limited to the greater of (a) the amount you paid us for the Service in the twelve (12) months preceding the event giving rise to the claim, or (b) twenty United States dollars (US$20).
Some jurisdictions do not allow the exclusion or limitation of certain damages; in those jurisdictions, our liability is limited to the smallest extent permitted by law.
You agree to indemnify, defend, and hold harmless W Labs LLC and its members, officers, employees, and contractors from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or relating to: (i) your use of the Service in violation of these Terms; (ii) your violation of any law or the rights of any third party; or (iii) content you submit through the Service.
These Terms remain in effect while you use the Service. We may suspend or terminate your access to the Service at any time, with or without notice, if we believe you have violated these Terms, posed a security or legal risk, or otherwise harmed the Service. Sections that by their nature should survive termination (including disclaimers, limitation of liability, indemnification, arbitration, and governing law) will survive.
Please read carefully. This section affects how disputes between you and us are resolved and limits your right to a jury trial or to participate in a class action. If you are a resident of the European Economic Area, the United Kingdom, or another jurisdiction where pre-dispute arbitration of consumer disputes is not enforceable, this Section 14 does not apply to you to the extent prohibited by law.
Informal resolution. Before initiating arbitration, you and we agree to first attempt to resolve any dispute informally by emailing legal@scanglowscore.com with a written description of the dispute, the relief requested, and your contact information. If the dispute is not resolved within 60 days, either party may proceed to arbitration.
Arbitration agreement. Any dispute arising out of or relating to the Service or these Terms will be resolved by binding individual arbitration administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules. The arbitration will be conducted in the English language and seated in Madison, Wisconsin, United States, although you may choose to participate by telephone or video, and you may also choose to have a hearing in the county where you reside if applicable. The arbitrator's award is final and binding, and judgment may be entered in any court of competent jurisdiction.
Class-action waiver. You and we agree that each party may bring claims against the other only on an individual basis and not as a plaintiff or class member in any purported class, consolidated, or representative proceeding. The arbitrator may not consolidate claims of more than one person and may not preside over any class or representative proceeding.
Exceptions. Notwithstanding the foregoing, either party may bring an individual action in small-claims court for any claim within that court's jurisdiction, and either party may seek injunctive or equitable relief in court to protect intellectual-property rights.
30-day opt-out. You may opt out of this Section 14 by emailing legal@scanglowscore.com within 30 days of first accepting these Terms with the subject line "Arbitration Opt-Out" and including your name and the device or email you used. Opting out will not affect any other part of these Terms.
These Terms are governed by the laws of the State of Wisconsin, United States, without regard to its conflict-of-laws principles. Subject to Section 14, any claims that are not subject to arbitration will be resolved exclusively in the state or federal courts located in Dane County, Wisconsin, and you consent to the jurisdiction of those courts. Nothing in this section limits any non-waivable consumer-protection rights you may have under the law of your country of residence.
We may update these Terms from time to time. Material changes will be reflected by updating the "Effective" and "Last updated" dates at the top of this page, and where required by law, we will provide additional notice. Continued use of the Service after a change constitutes acceptance of the updated Terms. If you do not agree to the updated Terms, your sole remedy is to stop using the Service.
If any provision of these Terms is held unenforceable, the remaining provisions will remain in full force and effect. Our failure to enforce a provision is not a waiver of it. You may not assign these Terms without our consent; we may assign them freely. These Terms, together with the Privacy Policy, are the entire agreement between you and us regarding the Service and supersede all prior agreements.
For legal notices, email legal@scanglowscore.com. For general support, email support@scanglowscore.com.
W Labs LLC · Madison, Wisconsin, United States.